This website is maintained and operated by Ibramed – Indústria Brasileira de Equipamentos Médicos.
We collect and use some personal data belonging to those who use our website. In doing so, we act as the data controller
and are subject to the provisions of Federal Law No. 13.709/2018 (General Data Protection Law – LGPD). We care about the protection of your personal data and, therefore, we provide this privacy policy, which contains important information about:
– Who should use our website
– What data we collect and what we do with it;
– Your rights regarding your personal data; and
– How to contact us.
Our website collects and uses some personal data from our users, in accordance with the provisions of this section.
We collect the following personal data that our users expressly provide to us when using our website:
Full name;
Email;
Phone number;
Mobile phone number.
This data is collected at the following times:
when the user submits a contact form, works with us, or downloads ebooks or other materials provided by Ibramed.
The data provided by our users is collected for the following purposes:
To allow the user to contact our after-sales service;
To allow the user to receive exclusive materials;
To allow the user to receive promotions and news about our products.
We collect the following personal data from our users:
IP address;
Geolocation data.
This data is collected at the following times:
When the user accesses the website.
This data is collected for the following purposes:
To guarantee the security and authenticity of accesses made on the website;
To personalize the user experience;
We will not collect sensitive data from our users, as defined in articles 11 et seq. of the Personal Data Protection Law. Therefore, we will not collect data on racial or ethnic origin, religious beliefs, political opinions, membership in a trade union or religious, philosophical or political organization, data concerning health or sex life, genetic or biometric data when linked to a natural person.
Cookies are small text files that are automatically downloaded to your device when you access and browse a website. They basically serve to identify devices, activities, and user preferences. Cookies do not allow any files or information to be extracted from the user’s hard drive, nor is it possible to access personal information that did not originate from the user or the way they use the website’s resources.
Website cookies are those sent to the user’s computer or device exclusively by the website. The information collected through these cookies is used to improve and personalize the user experience; some cookies may, for example, be used to remember user preferences and choices, as well as to offer personalized content.
Users can object to the use of cookies by the website by disabling them when they start using the service, following these instructions: Upon entering the website, users will have the option to block or allow the use of cookies by selecting the corresponding option in the dialog box (popup) that loads automatically when our page is accessed. When disabling cookies , it is important to keep in mind that the user experience may be impaired, as information used to personalize it will no longer be available.
Eventually, other types of data not expressly foreseen in this Privacy Policy may be collected, provided that they are provided with the user’s consent, or that the collection is permitted based on another legal basis provided for by law. In any case, the data collection and the resulting processing activities will be communicated to the website users.
We do not share your personal data with third parties. However, we may do so to comply with legal or regulatory requirements, or to comply with an order issued by a public authority.
The personal data collected by the website is stored and used for a period of time that corresponds to what is necessary to achieve the purposes listed in this document and that considers the rights of its holders, the rights of the website controller, and the applicable legal or regulatory provisions. Once the storage periods for personal data have expired, they are removed from our databases or anonymized, except in cases where storage is possible or necessary due to legal or regulatory provisions.
Every personal data processing operation must have a legal basis, that is, a legal justification that authorizes it, as provided for in the General Data Protection Law. All our personal data processing activities have a legal basis that supports them, among those permitted by law. More information about the legal bases we use for specific personal data processing operations can be obtained from our contact channels, which are listed at the end of this Policy.
The website user has the following rights, conferred by the Personal Data Protection Law: – confirmation of the existence of processing; – access to data; – correction of incomplete, inaccurate, or outdated data; – anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data; – portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets; – deletion of personal data processed with the consent of the data subject, except in cases provided for by law; – information on the public and private entities with which the controller has shared data; – information on the possibility of not providing consent and the consequences of refusal; – revocation of consent. It is important to note that, under the LGPD, there is no right to delete data processed based on legal grounds other than consent, unless the data is unnecessary, excessive, or unlawfully processed.
To ensure that the user intending to exercise their rights is, in fact, the owner of the personal data subject to the request, we may request documents or other information that may assist in their correct identification, in order to safeguard our rights and the rights of third parties. This will only be done, however, if absolutely necessary, and the applicant will receive all related information.
We employ technical and organizational measures to protect personal data from unauthorized access and from situations of destruction, loss, misplacement, or alteration of this data. The measures we use take into account the nature of the data, the context and purpose of the processing, the risks that a possible breach would generate for the rights and freedoms of the user, and the standards currently employed in the market by companies similar to ours. Among the security measures adopted by us, we highlight the following: – Our users’ data is stored in a secure environment; – We limit access to our users’ data so that unauthorized third parties cannot access it; – We use SSL ( Secure Socket Layer ) certificates so that data transmission between users’ devices and our servers occurs in an encrypted manner; – We maintain records of all those who, in some way, have contact with our data. Even though we take all possible measures to prevent security incidents, it is possible that a problem may occur caused exclusively by a third party – such as in the case of hacker or cracker attacks , or even in the case of the user’s sole fault, which occurs, for example, when they themselves transfer their data to a third party. Therefore, although we are generally responsible for the personal data we process, we disclaim responsibility in the event of an exceptional situation like these, over which we have no control. In any case, should any security incident occur that could generate significant risk or damage to any of our users, we will notify those affected and the National Data Protection Authority of the incident, in accordance with the provisions of the General Data Protection Law.
Without prejudice to any other administrative or judicial remedy, holders of personal data who feel aggrieved in any way may file a complaint with the National Data Protection Authority.
This version of this Privacy Policy was last updated on: December 21, 2022.
We reserve the right to modify these rules at any time, especially to adapt them to any changes made to our website, whether by making new features available or by removing or modifying existing ones.
Whenever there is a change, our users will be notified of it.
To clarify any doubts about this Privacy Policy or about the personal data we process, please contact our Data Protection Officer through one of the channels mentioned below:
Email : [email protected]
Postal address: Av. Dr. Carlos Burgos, 2800 – Jardim Italia, Amparo – SP, 13901-080
